Support Plans

Here's the comparative table of our support tiers with included services.
You can choose the best plan that suits your business.

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	FREE SUPPORT	PREMIUM SUPPORT
Knowledge Base (Written) Collection of detailed articles on setting up, customization, and usage of Delta Sales App features
Video Tutorials Collection of video tutorials on setting up, customization, and usage of Delta Sales App features
Email Support Ping us with your questions through email for a prompt response.
Online Chat Support Ping us with your questions through chat for a speedy response
Call Support Ping us with your questions through call for a speedy response.
WhatsApp Support (Admins) Ping us with your questions through WhatsApp for a speedy response.
WhatsApp Support (Full Team) Create a whatsapp group with all your sales team members and your sales team can ping their concerns on the go.
Remote Assistance Get assistance for customization and troubleshooting through screen sharing sessions.
Max Response Time	8 hours	1 hour
Support Hours	8 hours x 5 days	8 hours x 7 days
Dedicated Account Manager A dedicated point of contact for all your support needs,
Features Update Call A call once every quarter to update you with the latest product features, enhancements and use cases in detail.
Eligibility*	All plans	Advanced & Standard Plans OR Any plan with 50+ users (Only Quarterly & Yearly Subscriptions)
Pricing	FREE	Contact Sales

Premium Support can be availed only by customers who have opted for the Jumpstart program.

Learn more about Jumpstart

Frequently Asked Questions

You can reach our customer support by mailing us at [email protected], or by calling on +977-9819065139. You can also chat with us directly from the chat box available on your Delta Sales App web admin panel.

Our support team will be available from 10 am to 6:00 pm NPT (04:15 am - 12.15 pm GMT) from Monday through Friday.

You can read through our help documentation and related articles here. Additionally, you can also watch our product demos and tutorials on youtube .

If you need help using Delta Sales App or are having troubles, remote assistance allows you to share your screen through an online meeting session with our trusted support representatives. So,that they can work with you remotely to help you out.

We recommend using AnyDesk or Zoom for the support and training sessions.

Need a Local Partner’s Support?

Delta Partners are consultants who can implement, customize, or support you with Delta Sales App . Partners are a good way to get regional or industry-specialized support.

Find a Partner

Support Plans

Support Plans

FREE SUPPORT

PREMIUM SUPPORT

Frequently Asked Questions